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Refund Policy

At European House Hold, we prioritize customer satisfaction. However, we only offer refunds if a defective item is unavailable for exchange.

1. When Can You Get a Refund?

• Refunds apply only if a defective or damaged item cannot be replaced.

• Requests must be made within 3 days of receiving your order.

• The item must be unused, in original packaging, with proof of purchase.

2. Non-Refundable Items

We do not offer refunds for:

• Change of mind purchases

• Personalized or custom-made items

• Hygiene products (e.g., razors, undergarments)

• Final sale or discounted items

3. How to Request a Refund

1. Contact Us: Email hello@europeanhousehold.com or WhatsApp +96176 555115 within 3 days.

2. Approval & Return: If approved, we will share return instructions. The item must be sent back in original condition.

3. Processing: If confirmed defective and unavailable for exchange, a refund will be processed within 5 business days.

4. Shipping Costs

• Returns for defective items are free of charge.

5. Need Help?

For any refund-related questions, reach out to us at hello@europeanhousehold.com or WhatsApp +96176 555115. We're happy to assist!